OUR SERVICES

Strategic Visioning & Planning

There is significant value in developing and executing upon a clear and transparent strategic plan to optimize enterprise-wide priorities and goals.

Such plans are not static, but must remain flexible, adaptable and responsive to change. To develop a strategic plan, visioning is central and is informed by both internal and external variables that must be identified and integrated into the formulation. These factors must be evaluated appropriately and aligned with the priorities of the organization which are significantly influenced by customers as well as stakeholder interests and expectations. This requires the use of proven systematic designs and approaches to inform visioning to inform the strategic plan.

Support organizations with the evaluation of existing strategic plans

Provide guidance with the development of new and/or modified strategic plans

Assist with the implementation and operationalization of strategic plans

Assist with defining and measuring established goals and aspects of accountability and integration

Assist with the development of tools to ensure internal and external engagement

GOVERNMENTAL RELATIONS, Policy Development & Analysis

GovernmentAL relations, policy development, and policy analysis are inextricably linked. Relevant data and information are required to formulate “good policy” for all policy developers, policymakers and implementers.

A common denominator is the role of government officials in facilitating policy action, implementation and accountability. Governmental engagement takes place at all levels of the policy continuum. Developing mechanisms to access and synthesize both qualitative and quantitative data and information - to formulate policy development - is a cornerstone in this process. It is critical that appropriate engagement, thoughtful and strategic research, analysis and planning are undertaken, inclusive of expert opinions, to achieve optimal success in policy formulation.”

Support clients in developing informed policy choices

Identify and map required resources and data sources to inform policy choices and actions

Identify and engage subject matter experts to inform policy development

Advise on stakeholder engagement to inform policy formulation and implementation plans

Provide governmental relations support and analysis

Stakeholder Engagement

Stakeholder engagement is central to the success of all organizations/enterprises. Every organization/enterprise has customers and interested stakeholders.

It is critical that all organizations are transparent and clear regarding its programs, initiatives and key projects - prepared to answer the WHY. To develop sound initiatives, programs and policies, those impacted, directly and indirectly, should be engaged early and often to ensure that their perspectives, interests and expectations inform their development and implementation. Stakeholders and customers are diverse and their needs and interests are not always aligned. To develop and execute the most effective initiatives and programs, authentic diverse stakeholder engagement is critical, and the scope and breadth of the engagement can be the deciding factor regarding success or failure.

Communications Development & Analysis

Transparent, effective, and informed communications are hallmarks of being successful as a business or organization.

The purpose, mission, priorities, objectives, plans, initiatives and programs, extending from and directly associated with organizations, must be clearly communicated with a lens considerate of diverse recipients. Communications must be timely, reflective of audience feedback, adaptable, proactive as well as responsive. This critical vehicle of connectivity cannot be static, but ongoing, informative and measurable regarding effectiveness and impact. Unfortunately, some organizations will have to address select circumstances/crises proactively and/or reactively and should have the infrastructure in place to respond.

Work with clients to understand key programs, projects and initiatives that are in progress and under consideration

Evaluate customer and stakeholder awareness and engagement of key programs, projects and initiatives

Develop strategies for stakeholder engagement, and incorporating feedback into the development and execution of initiatives, programs and policies

Provide strategic advisement on the development of comprehensive strategic stakeholder engagement plans

Provide strategic advisement on implementation and longitudinal engagement

Advise clients on the development of strategic communication plans

Provide advisement on message development and incorporating customer feedback through customer and stakeholder engagement

Provide strategic advisement on message testing and adaptability

Advise on evolving communication needs and informed trends